Frequently Asked Questions
Do you deliver cookies?
No, currently we only offer shipping, and, in some cases, pickup from Westside Coffee in Highland Park. We typically need 1-2 days to bake, then shipping is usually around 1 day in Texas, 2 days in the South, and 3-5 days to the Northeast or West Coast
Are your cookies fresh?
Yes! Cookies ordered online will be baked the day before or day-of the order. Although customers should know that Bryan, Faith's husband, has been known to eat them a week after baking, and they're still perfectly delicious!
If any are ever left over after one sitting, heating them up in the microwave for 10 seconds or in the toaster oven makes them warm and soft and gooey like they're freshly baked.
What makes your cookies so good?
We only use premium ingredients, and Faith has mastered every step of the baking process, from mixing, to baking, the cooling. And we are committed to making sure every single batch has that expertise baked in to perfection.
What's so great about your ingredients?
We take pride in serving only high quality ingredients to our customers. We use:
- USDA AA (the highest grade), anti-biotic free butter
- Cage Free Eggs
- Organic sugar (brown and white)
- Chocolate made from Fair Trade cacao beans
- Non-GMO wheat
And we're always looking to improve the quality of our ingredients. If you have a recommendation, please let us know!
What if I want a special flavor of cookie?
We can work with you to develop it! Faith can make any flavor of cookie, and make it delicious!
What is the consistency of your cookies?
Soft and delicious - a slight crispness on the outside so the cookie holds its form, and a soft, moist, gooey delicious insight that'll make your taste buds explode with delight!
Tell us how we can serve you:
"We were SO blessed to go with Faith’s cookies for our daughter’s wedding. Faith was extremely kind and easy to work with, and her cookies are amazing! Everyone loved them! She constantly communicated with me to ensure everything was perfect and set the cookies up for us the day of the wedding. I would definitely have her cookies again for other occasions, and highly recommend her."- Niki L., Happy Customer